Process Requests – Encompassing Sales

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Mr(s) [last name], please understand for you our visit is absolutely free. However, our representatives do get paid by the company to provide you with this free information. It sounds like you’re a little unsure if [DAY] at [TIME] is definitely going to be a good time for the both of you. If our representative comes out and either one of you or the both of you are not at home, then he won’t get proper credit. So, [DAY] at [TIME], will you both definitely be at home?

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IF THE PROSPECT IS STILL UNSURE:

Let me ask you this, is there anything that would prevent either of you from being home [DAY] at [TIME]?

Great! Then can you do me a kindness and put us in that slot at [TIME] and not plan anything around it?

Thank you. So, can you BOTH definitely be home [DAY] at [TIME]?

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Mr(s) [last name], please understand for you our visit is absolutely free. However, our representatives do get paid by the company to provide you with this free information. It sounds like you’re a little unsure if [DAY] at [TIME] is definitely going to be a good time for you.

If our representative comes out and you are not at home, then he won’t get proper credit. So, [DAY] at [TIME], will you definitely be at home?

Click off popup to go back

IF THE PROSPECT IS STILL UNSURE:

Let me ask you this, is there anything that would prevent either of you from being home [DAY] at [TIME]?

Great! Then can you do me a kindness and put us in that slot at [TIME] and not plan anything around it?

Thank you. So, can you BOTH definitely be home [DAY] at [TIME]?

Click off popup to go back

Sometimes, repairing older windows can cost more than replacing them. The best thing to do is to have a company, like ours, come out and test them for efficiency. That way you'll know which is the better way to go. We use a window profiler, which will test your existing glass with a laser. If it's efficient, then it may be worth repairing. If it's not, we'll help you avoid the money pit by giving you a free estimate on replacing your windows. The price we give you will be good for 1 full year, so you can think about what's best for you.

SEE RETIRED AND WORKING CLOSES AT TOP OF THE PAGE.

As a contractor, we have ACCESS to all the major brands and types. We'd like to think we have a window that satisfies everybody's taste and budget. So, let's do this...

SEE RETIRED AND WORKING CLOSES AT TOP OF THE PAGE.

As a contractor, we have access to ALL the major brands and types. So, let's do this...

SEE RETIRED AND WORKING CLOSES AT TOP OF THE PAGE.

Mr/Mrs [LAST NAME], please understand for you, this inspection and testing is absolutely free at this time, however, our inspectors do get paid by our company to do this inspection. It sounds like you're a little unsure if [DAY] at [TIME] is definitely going to be a good time for [the both of] you. If our inspector comes out and either one of you, or both of you are not at home, then he won't be able to perform the inspection properly, and it affects him being credited for it.

So, [DAY] at [TIME], will you (both) definitely be at home?

IF PROSPECT IS STILL UNSURE: Let me ask you this, is there anything that would PREVENT either of you from being home [DAY] at [TIME]? Great! Then, can you do me a kindness and put us in that slot at [TIME] and not plan anything around it?

Thank you.

So can you [both] definitely be home [DAY] at [TIME]?

Click off this box and continue at the blue line.

Mr/Mrs [LAST NAME], please understand for you, this inspection and testing is absolutely free at this time, however, our inspectors do get paid by our company to do this inspection. It sounds like you're a little unsure if [DAY] at [TIME] is definitely going to be a good time for you. If our inspector comes out and or you are not at home, then he won't be able to perform the inspection properly, and it affects him being credited for it.

So, [DAY] at [TIME], will you definitely be at home?

IF PROSPECT IS STILL UNSURE: Let me ask you this, is there anything that would PREVENT either of you from being home [DAY] at [TIME]? Great! Then, can you do me a kindness and put us in that slot at [TIME] and not plan anything around it?

Thank you.

So will you definitely be home [DAY] at [TIME]?

Click off this box and continue at the blue line.

Right now Mr/Mrs [LAST NAME], we are quite busy doing energy inspections for homeowners. As a result, we are a little behind on our scheduling. What I'd like to do is to stay in touch with you. When the schedule clears up, perhaps we can reschedule a time then, fair enough? POLITELY END CALL

Mr(s) [LAST NAME], please understand for you, this inspection and testing is absolutely free at this time, however, our reps do get paid by our company to do the testing and inspections. It sounds like you’re a little unsure if [DAY] at [TIME] is definitely going to be a good time for the both of you. If our rep comes out and either one of you, or both of you are not home, then he won’t be able to help you properly, and it affects him or her being credited for it.

So, [DAY] at [TIME], will you both definitely be at home?

Click off popup to go back

IF THE PROSPECT IS STILL UNSURE:

Let me ask you this, is there anything that would PREVENT either of you from being home [DAY] at [TIME]?

Great! Then can you do me a kindness and put us in that slot at [TIME] and not plan anything around it?

Thank you. So, can you BOTH definitely be home [DAY] at [TIME]?

Click off popup to go back

Mr(s) [LAST NAME], please understand for you, this inspection and testing is absolutely free at this time, however, our reps do get paid by our company to do the testing and inspections. It sounds like you’re a little unsure if [DAY] at [TIME] is definitely going to be a good time for the both of you. If our rep comes out and you are not at home, then he won’t get to perform the inspection properly, and it affects him being credited for it.

So, [DAY] at [TIME], will you both definitely be at home?

Click off popup to go back

IF THE PROSPECT IS STILL UNSURE:

Let me ask you this, is there anything that would prevent either of you from being home [DAY] at [TIME]?

Great! Then can you do me a kindness and put us in that slot at [TIME] and not plan anything around it?

Thank you. So, can you definitely be home [DAY] at [TIME]?

Click off popup to go back

If they ask what we test for, say…

Well, besides conduction, and convection, we also test the solar heat-gain coefficient. That's how much radiant heat is getting in. We carry a window profiler to thoroughly test your glass. This way you can know how your windows are performing, and you'll have confidence in whatever decisions you make. Sadly, Connecticut's utility rates are the second highest in the country, so us New Englanders can't afford not to know how our windows are performing. And we'll do all of that for you for free! Now that's a great value, right?

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